Shipping and Delivery:
For orders being shipped inside of the European Union, VAT is already applied to the eligible items in your cart. You will not be required to pay any import duties or customs fees when your order is delivered.
For orders being shipped to countries outside of the European Union, no VAT and any sales tax will be included in the product prices you see on our website and you will not be charged any taxes by smashinn. However your packages may be subject to the customs fees and import duties of the country to which you have your order shipped.
A postage will be added to your order at the checkout, which will depend on the country of delivery. Upon entering our website, please be sure to first select your country by clicking on "Change Country". Our prices are clearly shown next to each product and simply by clicking on the "Add to cart" button, you enter an item into the shopping cart and the shipping costs will be calculated for you automatically. In this way you can see the full cost of your order before proceeding to the checkout. Shipping fees depend on size and weight of the ordered items. We offer competitive and low shipping rates.
We dispose about several warehouses where we keep plenty of stock on popular products and special deals, as well as a logistic centre, from where all our orders are shipped.
- If you select the size/colour of the required item and you can see "in stock" or "only x units left", it means, this item can be dispatched as soon as possible - always if there is no further item ordered, which has to be ordered on demand. Please keep in mind, that first of all, your payment has to be proofed, before your order can be proceeded.
- If you select the size/colour of the required item and you cannot see "in stock" or "only x units left", it means, this item will be ordered immediately on demand, once your payment has been proofed. So the estimated delivery date will be calculated by our experience with each supplier and chosen courier. If you order several items in one order, the estimated delivery date will be calculated by availability of all of them.
SHOPPING CART INFORMATION:
The estimated delivery date has been calculated as per availability of all items from your order. The taken time from dispatch to delivery depends on the courier service you select at the checkout.
Please keep in mind that the estimated delivery date is only a reference, as it is determined to product availability and courier’s disposability.
We do our best to comply the given delivery dates and will inform you immediately if despite our efforts your order will suffer any changes or retards. So we kindly apologize and appreciate your patience.
If you have any questions regarding delivery please feel free to contact our Customer Services Team, using the following link to the Customer Enquiry Form. Our Customer Services Team will gladly assist you.
You can return any product for any reason within 30 days to our warehouse for a full refund. All we ask is that you send the items back to us in the original packaging, and make sure that the merchandise is in the same condition (returns must be unworn, in the state you received them, and in the original packaging).
WHAT OUR CUSTOMERS ARE SAYING
I order this Dive Computer and the Service delivery was perfect.Less than 48hours to deliver
Dive Inn - Scubastore does excellent service. Every order is executed with particullar care. Special Thanks to Doris Gartenmann Betz for extraordinary dedication and help with processing my order.
Great mask! Arrived in South Africa only 5days after ordering -Excellent service Thank you very much
Hello, my item was received yesterday (05 July) after I was out when GLS attempted delivery on 04 July. I would like to thank you for your excellent, price and delivery service. I was a bit concerned about ordering from Spain but you have more than delivered and I will be ordering from you again. Thanks again and best wishes,
Yesterday I recieved the order – and I am very satisfied ! Everything is as orderd – just like ecpected ! I normally trust people – but it is wonderfull that it is possible to do business across Europe ! Thank you very much for the service you did ! I will recommend you to all who ask me ! Best regards
Med venlig hilsen
Hi, thanks for your fast reaction and supply. I am looking forward receiving my order. Best regards
Hello Silvia, Many thanks for your prompt reply. Your customer service has been excellent and i will certainly be using your web site in the future. Thanks for the refund, Helen
Hi Leslie, Just to let you know the replacement speargun arrived today thank you very much for all your help I look forward to dealing with you again. Kind Regards John
Morning Maria I do really appreciate your assistance and value what you have done for me I will continue to shop with you guys,I know this is a one off Very grateful Thank You Have a good weekend Jackie Sent using BlackBerry® from Orange
Cressi Lontra 3 a very good suit (semi dry style) i used it in the Sweden winter.Very nice suit, it's really warm and has a snug fit. Superfast delivery !!! Great service by Scubastore Team !!! Thank you!