Shipping and Delivery:
- Buyer protection
- Data protection
- 30-day returns
- Secure payment
For orders being shipped inside of the European Union, VAT is already applied to the eligible items in your cart. You will not be required to pay any import duties or customs fees when your order is delivered.
For orders being shipped to countries outside of the European Union, no VAT and any sales tax will be included in the product prices you see on our website and you will not be charged any taxes by smashinn. However your packages may be subject to the customs fees and import duties of the country to which you have your order shipped.
A postage will be added to your order at the checkout, which will depend on the country of delivery. Upon entering our website, please be sure to first select your country by clicking on "Change Country". Our prices are clearly shown next to each product and simply by clicking on the "Add to cart" button, you enter an item into the shopping cart and the shipping costs will be calculated for you automatically. In this way you can see the full cost of your order before proceeding to the checkout. Shipping fees depend on size and weight of the ordered items. We offer competitive and low shipping rates.
We have a large warehouse facility and keep plenty of stock on popular products and special deals.
We don´t keep everything that we sell in stock at any time because we carry over 500,000 different products. However, we do our best to give you a good idea when you might get your order.
- If you select the size/colour of the required item and you can see "in stock" or "only x units left", it means, this item can be dispatched immediately - always if there is no further item ordered, which has to be ordered on demand.
Please keep in mind, that first of all, your payment has to be proofed, before your order can be proceeded.
- If you select the size/colour of the required item and you cannot see "in stock" or "only x units left", it means, this item will be ordered immediately on demand, once your payment has been proofed. So the estimated delivery date will be calculated by our experience with each supplier and chosen courier. If you order several items in one order, the estimated delivery date will be calculated by availability of all of them.
SHOPPING CART INFORMATION:
The estimated delivery date has been calculated as per availability of all items from your order. Once all ordered items are in stock, your order will be dispatched. The taken time from dispatch to delivery depends on the courier service you select at the checkout.
Please keep in mind that the estimated delivery date is only a reference, as it is determined to product availability and courier’s disposability.
We do our best to comply the given delivery dates and will inform you immediately if despite our efforts your order will suffer any changes or retards. So we kindly apologize and appreciate your patience.
If you have any questions regarding delivery please feel free to contact our Customer Services Team, using the following link to the Customer Enquiry Form. Our Customer Services Team will gladly assist you.
You can return any product for any reason within 30 days to our warehouse for a full refund. All we ask is that you send the items back to us in the original packaging, and make sure that the merchandise is in the same condition (returns must be unworn, in the state you received them, and in the original packaging).
WHAT OUR CUSTOMERS ARE SAYING
Great mask! Arrived in South Africa only 5days after ordering -Excellent service Thank you very much
Morning Maria I do really appreciate your assistance and value what you have done for me I will continue to shop with you guys,I know this is a one off Very grateful Thank You Have a good weekend Jackie Sent using BlackBerry® from Orange
Also, I have to say that your company has been great to work with. Although I got the wrong size at first, you have taken care of things and provided the best customer service that I have ever had on line. I will definately be a customer for life. You guys are the best.
Hi I just want to mention how great your service is. I purchased a fishing rod online via your web site. It was shipped on Friday from Spain and was in Canberra, Australia, the following Monday morning. The item was professionally and very carefully wrapped and boxed. Your level of service and speed of shipping is very impressive. Great work and I will highly recommended you to others. regards
Dive Inn - Scubastore does excellent service. Every order is executed with particullar care. Special Thanks to Doris Gartenmann Betz for extraordinary dedication and help with processing my order.
The delivering service of scubastore is just astonishing! Ordered this monoshort 11 in the morning and had it in my hands 3 p.m the next day. Nobody could believe it, idid believe it because that how you get something that is in stock! Thanks and keep up the good work
thank you very much for you prompt reply and great service :D
Hello! I would like to thank you for you super quality service! You keep all what you promise on your website. My products came in one day as promised. Also your phone support is very friendly and professional. So a BIG THANK YOU! I will definitely order from you again!
Your customer service team have been most helpful! And I appreciate your speedy response! Thank you again,
Wow! That was fast, from spain to LA in 3 1/2 days. Great fitting suit, thanks for the sizing help. Can\t wait for this wind to stop so I can try it out.